Hebert Electric ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.
1. Information We Collect
We only collect information that you choose to give us. Specifically:
Information you provide directly
When you submit our "Request a Quote" form, leave a review, or contact us by phone or email, you may provide:
- Your name
- Your phone number
- Your email address
- Your service address or location
- Details about the electrical work you need and your preferred availability
- Any other information you include in a message or review
Information collected automatically
Our website does not use advertising trackers or sell analytics. Standard technical information (such as your browser type or general location) may be processed by our website host purely to serve and secure the site. Any images or media shown on the site are stored as part of the website itself, not gathered from you.
2. How We Use Your Information
We use the information you provide only to:
- Respond to your quote requests and questions
- Schedule, perform, and follow up on electrical services
- Send you a confirmation that we received your request
- Communicate with you about your project, including estimates and invoices
- Display reviews you choose to submit (with your name as you provide it)
- Comply with our legal and tax obligations
We will never sell, rent, or trade your personal information.
3. How Your Information Is Shared
We share your information only as needed to run our business:
- Form processing. Quote requests submitted through our website are delivered to our email inbox using a third-party form-relay service (FormSubmit). Your submission passes through their service solely to reach us.
- Service providers. We may use trusted providers (such as email, scheduling, or payment tools) that process information on our behalf.
- Legal requirements. We may disclose information if required by law, regulation, or valid legal process.
We do not share your information with advertisers or data brokers.
4. Data Retention
We keep your information only as long as needed to provide our services, maintain business records, and meet legal obligations. You may ask us to delete your information at any time (see "Your Choices" below).
5. Your Choices & Rights
You may:
- Ask us what personal information we hold about you
- Request that we correct or delete your information
- Opt out of non-essential communications at any time
To make any of these requests, just contact us using the details below.
6. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
7. Third-Party Links
Our site may link to third-party websites or services we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
8. Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out:
- Hebert Electric
- Phone: (978) 770-4305
- Email: matthewjhebertelectric@gmail.com
- Serving Massachusetts